About Us

Auto Point analyzes, designs and implements a multi-channel, customer segmented lifecycle process that encompasses all customer touch points; this optimizes customer retention. Our exclusive program helps dealers communicate more efficiently and effectively with their customers throughout the four phases of the ownership lifecycle: first sale, after sale, maintenance & service and repurchase.

Since 2004, Auto Point's mission has been to help dealerships increase customer loyalty by providing a single source for all marketing and customer communications. Our superior service includes:

  • Email marketing
  • Video emails
  • Email surveys
  • Direct mail
  • Voice marketing
  • SMS campaigns
  • Personal web pages
  • Declined services

Auto Point is a wholly owned subsidiary of Service Repair Solutions, Inc., the parent company to other leading automotive industry companies: MPi, Identifix and iATN.